Privacy Policy.

Effective Date: November 22, 2024

At Casamia Custom Build & Design Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information through our website, mobile application, and communication platforms, including SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, phone number, email address, mailing address, and other details you provide when filling out forms or contacting us.

  • Technical Information: Includes your IP address, browser type, operating system, and website usage data collected through cookies and similar technologies.

  • Communications: Includes your consent to receive SMS messages and records of your interactions with our customer support team.

2. How Do We Process Your Information?

We process your personal information for the following purposes:

  • To provide our services, including custom design consultations, project updates, and service reminders.

  • To communicate with you via email, phone, or SMS, based on your preferences.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and enforce our agreements.

SMS Consent

When you provide your phone number, you may opt-in to receive SMS communications from Casamia Custom Build & Design Co. related to our services, promotions, or updates. You can withdraw your consent at any time by replying “STOP” to any SMS message or contacting us directly at info@casamiadesignbuild.com.

Note: We do not share phone numbers provided for SMS purposes with third parties. Your phone number will only be used as outlined in this Privacy Policy.

3. When and With Whom Do We Share Your Personal Information?

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party vendors or partners who assist us in delivering our services (e.g., website hosting, email communication, or SMS delivery) under strict confidentiality agreements.

  • Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we encourage you to exercise caution when sharing personal information online.

Your Rights and Choices

You have the right to:

  • Access and update your personal information.

  • Opt-out of SMS communications or other forms of marketing.

  • Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at info@casamiadesignbuild.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Casamia Custom Build & Design Co.
12976 96th Ave N
Maple Grove, MN 55369
info@casamiadesignbuild.com
763-432-3908